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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
May 2016 38 36 95% 33 87% 33 87% 32 84% 32 84% 32 84% 31 82% 31 82% 28 74% 27 71% 27 71% 27 71%
June 2016 27 27 100% 27 100% 26 96% 26 96% 24 89% 24 89% 23 85% 21 78% 22 81% 22 81% 21 78%  
July 2016 24 24 100% 23 96% 22 92% 22 92% 20 83% 19 79% 19 79% 18 75% 19 79% 18 75%    
August 2016 40 35 88% 33 83% 32 80% 31 78% 31 78% 31 78% 31 78% 31 78% 30 75%      
September 2016 20 20 100% 19 95% 16 80% 14 70% 14 70% 14 70% 13 65% 13 65%        
October 2016 15 15 100% 15 100% 14 93% 13 87% 13 87% 13 87% 12 80%          
November 2016 17 15 88% 15 88% 15 88% 14 82% 14 82% 14 82%            
December 2016 33 31 94% 31 94% 31 94% 30 91% 30 91%              
January 2017 21 20 95% 20 95% 19 90% 18 86%                
February 2017 40 39 98% 39 98% 38 95%                  
March 2017 57 55 96% 55 96%                    
April 2017 38 36 95%                      

Plans Breakout

Other Plans

Plans

Churned Customers